I’m a Freelance Senior Consultant specializing in Dynamics 365 CE Field Service and Resco mobile solutions, helping service‑driven organizations design, optimize, and scale field operations. With more than a decade of hands‑on experience — and over 30 years in service‑centric businesses overall — I support companies across Europe in achieving measurable improvements in efficiency, profitability, and technician performance.

I’ve delivered Field Service solutions for organizations ranging from under 10 technicians to enterprise deployments with 15,000+ field engineers, covering industries such as utilities, manufacturing equipment, medical devices, fiber installation, and heavy machinery. This breadth gives me a unique perspective on both operational reality and scalable system design — whether the goal is a brand‑new implementation or a complete redesign of an existing setup.

My work is grounded in clear business logic, measurable KPIs, and practical process optimization, ensuring that technology actually supports real‑world workflows. From resource scheduling, asset management, and work order automation to mobile field enablement with Resco, I help clients streamline their service models and improve service margins, SLAs, and customer experience.

What I deliver:

• End‑to‑end Dynamics 365 CE Field Service implementations
• Optimization of existing Field Service solutions
• Resco configuration, enhancement, and mobile deployments
• KPI frameworks for performance, productivity, and profitability
• Integration guidance, process mapping & operational improvements
• Hands‑on collaboration with technicians, dispatchers, planners, and management

I’m passionate about making Field Service simple, predictable, and profitable — and showing how small, logical adjustments can drive meaningful improvements in both workflow and financial outcomes.

If your organization needs senior expertise, temporary support, or an external specialist to move your Field Service setup forward, I’d be happy to help.